Privacy Policy

Last updated: June 15, 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, company details)
  • Reference request information (candidate details, referee contacts)
  • Payment information (processed securely through Stripe)
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our reference checking services
  • Process payments and manage subscriptions
  • Send service-related communications
  • Respond to your requests and provide customer support
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

  • With your explicit consent
  • To process payments (with Stripe, our payment processor)
  • When required by law or to protect our rights
  • With service providers who assist in our operations (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • All data is encrypted in transit and at rest
  • Access to personal data is restricted to authorized personnel only
  • Regular security assessments and updates
  • Secure data centers with 24/7 monitoring

5. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations:

  • Account information: Until account deletion
  • Reference data: 7 years for employment law compliance
  • Payment records: As required by financial regulations
  • Support communications: 3 years

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

7. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics without your consent.

8. International Transfers

Your data is processed within the UK/EU. Any international transfers are conducted with appropriate safeguards in place.

9. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email: info@referencecheckpro.com
Subject Line: Privacy Inquiry

10. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes by email or through our service.

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